Your Data, Your Trust: How Fairy Customized Protects Your Privacy
Effective Date: 3 September 2025
Trade Name: Fairy Customized
At Fairy Customized, your trust means everything to us. Whether you’re customizing a gift for someone special or browsing for inspiration, we’re committed to keeping your personal information safe, private, and under your control.
This Privacy Policy explains—in plain English—what information we collect, why we collect it, who we share it with, and how you can exercise your choices.
Who We Are (and How to Reach Us)
Fairy Customized Gift Shop
572/5 Bharat Nagar, Opposite Water Tank, Kurukshetra Road, Pehowa – 136128, Haryana, India
Email: dang.sandeep30@gmail.com
Phone: +91 7400128000
Have a privacy question or request? Email us with the subject line “DPDP Request” and we’ll help you out.
The Information We Collect (and What It’s Used For)
We collect only the information necessary to provide our services effectively:
Identity & Contact Information
Name
Phone number
Email address
Shipping and billing address
Purpose: To process and deliver your orders and provide customer support.
Order & Payment Information
Products purchased
Order details
Payment status
Note: We do not store your complete debit or credit card information. Payments are processed through secure third-party payment gateways.
Communications
Customer support messages
Emails
Reviews and feedback
Chat conversations
Purpose: To resolve issues, improve our services, and provide customer assistance.
Website Usage Information
IP address
Browser type
Device information
Pages visited
Purpose: To improve website performance, maintain security, and enhance user experience.
Marketing Preferences
Newsletter subscriptions
Promotional communication preferences
Purpose: To send updates and offers only when you have provided consent.
How We Use Your Information
We use your information to:
Process and fulfill orders
Deliver customized products
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers and newsletters (with your consent)
Cookies, Explained Simply
Cookies are small files stored on your device that help websites function properly.
We use:
Essential Cookies
Required for website operation, shopping cart functionality, and checkout processes.
Performance & Analytics Cookies
Help us understand how visitors use our website so we can improve performance and user experience.
You can manage or disable non-essential cookies through your browser settings or our cookie consent banner where available.
Who We Share Your Data With (and Why)
We work with trusted service providers who help us operate our business, including:
E-commerce hosting and website platforms
Payment gateway providers
Shipping and logistics partners
Email, SMS, WhatsApp, and customer support tools
Analytics and advertising partners (where legally permitted and consented)
We may also share information:
When required by law
To prevent fraud or security threats
During a merger, acquisition, or business transfer
Your information remains protected and is shared only when necessary.
Where Your Data May Be Processed
Some of our service providers may process data outside India. Where applicable, we implement reasonable safeguards and comply with applicable Indian data protection laws regarding cross-border data transfers.
Children’s Privacy
We do not knowingly collect personal information from children under 18 years of age without verifiable parental consent.
If you believe a child has provided personal information to us, please contact us immediately so we can remove the information.
How We Protect and Retain Your Data
We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or misuse.
We retain personal information only for as long as necessary to:
Fulfill orders
Meet legal and tax obligations
Resolve disputes
Prevent fraud
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
Your Choices and Rights
You may have the right to:
Access your personal information
Correct or update inaccurate information
Request deletion of information processed with your consent
Withdraw consent for marketing communications
Understand how your data is being used
How to Exercise Your Rights
Email us at dang.sandeep30@gmail.com with:
Your full name
Contact information
Details of your request
For security purposes, we may request identity verification before processing your request.
Marketing Messages (Opt-In & Opt-Out)
If you have subscribed to receive promotional communications, we may occasionally send updates, offers, and product announcements.
You can unsubscribe at any time by:
Clicking the unsubscribe link in our emails
Following opt-out instructions in SMS messages
Contacting us directly via email
Please note that transactional communications regarding orders, payments, and customer service will continue when necessary.
If Something Goes Wrong
In the unlikely event of a personal data breach that may result in harm, we will comply with applicable Indian legal requirements and notify affected individuals where required.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
The latest version will always be available on our website with the updated effective date.
Contact Us
Questions, feedback, or privacy-related requests are always welcome.
Fairy Customized Gift Shop
572/5 Bharat Nagar, Opposite Water Tank, Kurukshetra Road, Pehowa – 136128, Haryana, India
Email: dang.sandeep30@gmail.com
Phone: +91 7400128000